We collect information you give us directly. That includes your name, phone number, email address, and property address when you call or fill out a form to request a mold inspection or remediation estimate.
We also collect basic technical data automatically when you browse our site. This can include your IP address, browser type, device type, and the pages you visit. This data helps us understand how people find and use our website.
We use your contact details to respond to your request, schedule a mold assessment, and provide the services you ask for. We may also send you updates about your appointment or follow up on a completed job.
Your information helps us improve our website and services. We may use it to send occasional promotions or seasonal reminders, but only if you have opted in to receive them.
Our website uses cookies and similar technologies to remember your preferences and improve your browsing experience. Cookies are small files stored on your device that help the site function properly.
You can disable cookies in your browser settings at any time. Keep in mind that some parts of our website may not work as intended if you do.
We use third-party analytics tools, such as Google Analytics, to track website traffic and understand how visitors interact with our pages. These tools collect anonymous data and do not identify you personally.
We may also use third-party scheduling or communication tools to manage appointments and customer messages. These providers have their own privacy policies that govern how they handle your data.
We do not sell, rent, or trade your personal information. We only share your data with trusted service providers who help us run our business, such as scheduling software or payment processors, and only when necessary to serve you.
We may disclose your information if required by law, such as in response to a subpoena or court order, or to protect the rights, property, or safety of Toledo Mold Defense, our customers, or others.
We keep your personal information only as long as needed to fulfill the purposes described in this policy. That means we retain your contact details and service records for as long as you are a customer and for a reasonable period afterward to meet legal and business requirements.
When your information is no longer needed, we securely delete or anonymize it.
We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse. These steps include secure servers, encryption where appropriate, and limiting access to your data to employees who need it to do their jobs.
No method of transmission over the internet is completely secure. While we work hard to protect your data, we cannot guarantee absolute security.
You have the right to request access to the personal information we hold about you. You can also ask us to correct, update, or delete that information, subject to certain legal exceptions.
If you would like to exercise any of these rights, contact us using the details below. We will respond to your request within a reasonable timeframe.
Our services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal data, please contact us so we can delete it.
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. When we do, we will post the revised policy on this page with a new effective date.
We encourage you to review this page periodically to stay informed about how we protect your information.